![]() Generally speaking, most stores do offer refunds. A customer changing his or her mind after making a purchase, such as deciding they want a bigger television screen, is not the fault of the merchant and the merchant cannot be held responsible. Per most state laws, refunds are subject to the established store refund policy at the time of purchase, unless the product purchased is found to be unfit for the purpose of which it was intended. While state laws primarily govern the issue of returned merchandise, there's no federal law that requires a merchant to refund money. New Hampshire, on the other hand, does not require such a notification. In New York, for example, retailers are required to prominently display their restocking fee policies prior to the point of purchase. However, state laws dictate whether or not customers must be notified about these fees prior to purchase. Merchants may charge a restocking fee for returned merchandise, which covers the cost of replacing the packaging in order to sell it as new. In most cases, regardless of how a merchant drafts its return policy, the conditions of such a policy must be prominently displayed at the place of purchase (including Web sites) for it to be considered valid.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |